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Annual Report 2024–2025

Discover our key achievements, milestones, and the stories that defined our year.

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Who we are

For more than thirty-five years, are-able has stood alongside individuals and communities, creating opportunities and empowering people to grow and thrive. Guided by our vision to do more for more people in more communities, we are committed to expanding our impact and building a more inclusive future.

Kathryn and Tessa at the Portland Parent Pathways launch.

Our Vision, Purpose and Values

Our Vision

Building on over 35 years of advocacy and leadership, we strive to be the beacon of opportunity and inclusion. Together we create unstoppable pathways to employment and social engagement for people with disabilities in regional communities.

Our Purpose

are-able is dedicated to providing meaningful employment opportunities for people with disabilities. We partner with communities to create a ripple effect of social engagement and participation, understanding each individual’s unique abilities and aspirations.

Our commitment goes beyond employment services, advocating a holistic approach to supporting individuals. As a role model for regional, need-based frameworks, we lead with integrity, respect, and a steadfast belief in the potential of every person we serve.

Our Values

  • Empathy icon Empathy
  • Innovation icon Innovation
  • Integrity icon Integrity
  • Respect icon Respect

Our Locations

Through our primary sites and outreach locations, we proudly provide a dedicated service to a growing number of regional and rural communities.

Location map illustration Primary Sites Outreach Sites Mildura Robinvale St Arnaud Kyneton Daylesford Casterton Heywood Millicent Naracoorte Terang Camperdown Torquay Apollo Bay Cobram Echuca Swan Hill Bendigo Castlemaine Ballarat Colac Warrnambool Hamilton Horsham Ararat Maryborough Stawell Mt Gambier Portland Geelong Shepparton Drysdale Brisbane Warracknabeal
Annabel Cussen

This year has been one of change, consolidation, and laying strong foundations for the future. Through it all, our focus remains clear: to empower people, support our teams, and deliver meaningful outcomes for the communities we are privileged to serve.

Annabel Cussen, Chair

Message from the Chair

The past financial year has been one of growth, change, and progress for are-able. Together with our staff, partners, and communities, we’ve navigated significant transitions while staying true to our purpose: empowering peoples’ lives through meaningful employment and strengthening regional communities.

Welcoming IDEAL Placements

On 1 July 2025, we welcomed IDEAL Placements into the are-able group. This milestone followed months of hard work and collaboration behind the scenes by staff across both organisations. Bringing our teams together strengthens our shared purpose and creates new opportunities for learning and connection. We extend our gratitude to the outgoing Governance Committee, whose leadership helped shape IDEAL Placements journey over 30 years.

Launching our 2025-2028 Strategic Plan

The Board has endorsed a new Strategic Plan, setting a clear direction to guide the next three years. Centred on six key pillars, from enhancing customer focus to expanding geographically and investing in our people, the plan reflects our ambition to grow sustainably while keeping community impact at the heart of everything we do.

Leadership changes

This year, we farewelled CEO Tom Scarborough, whose six year tenure saw major transformation including a successful rebrand and regional expansion. Stepping into new leadership roles, Jason Ernst has been appointed Interim CEO and Liz McCulloch Interim CFO. Recruitment for a permanent CEO is now underway, and we look forward to the next chapter of strong leadership.

Celebrating Michael Obst

After nearly ten years of service, we prepare to farewell Director Michael Obst at our 2025 AGM. Michael’s wise counsel and steady leadership on the board of are-able have guided are-able through times of change and growth. We are deeply grateful for his service and wish him all the best in his retirement.

Message from the CEO

It is with immense pride that I reflect on the incredible impact are-able continues to make in the lives of our participants and within the communities we serve. Every success story and every milestone reached is a testament to the collective effort and shared purpose that defines our organisation.

I want to extend my deepest appreciation to all our dedicated staff. Your unwavering commitment and passion are the driving force behind the positive change we create for each individual we support. It is your work that transforms our mission into reality, and I am continually inspired by your dedication.

This year, we have proudly launched innovative new services, including the Parent Pathways and Youth Disability Cautionary and Diversion Programs. These initiatives demonstrate our commitment to responding to community needs and creating new opportunities for people to thrive.

Looking forward, we continue to strive for sustained success. Our new Strategic Plan for 2025–2028 will guide our journey, focusing on six key areas: commitment to business as usual, customer focus and ecosystem development, geographic expansion, commercial and social enterprise pursuits, mergers and acquisitions, and a commitment to our people. This plan sets a clear and ambitious path for our future.

I am particularly grateful for the collaboration and support of the entire Executive team, whose leadership and teamwork have been invaluable throughout the year.

I must also acknowledge the significant contribution of Tom Scarborough over the past six years. His leadership has been instrumental in shaping are-able, and we are grateful for his lasting impact. Our progress would also not be possible without the valuable guidance and strategic oversight of the are-able Board, whose wisdom we deeply appreciate.

The next twelve months promise to be an exciting chapter. We are thrilled to welcome the IDEAL Placements team into the are-able family. While the recent Inclusive Employment Australia (IEA) tender result presents both challenges and opportunities, I am confident that together, we will navigate the path ahead and continue to build on our success for a stronger, more inclusive future.

Jason Ernst

This year, we have proudly launched innovative new services, including the Parent Pathways and Youth Disability Cautionary and Diversion Programs. These initiatives demonstrate our commitment to responding to community needs and creating new opportunities for people to thrive.

Jason Ernst, Interim CEO

Our Strategic Direction

This year has been a turning point for are-able, marked by a renewed sense of purpose and strategic focus. Through extensive consultation and a commitment to innovation, we have established a clear roadmap for growth, inclusion, and sustainability. By building stronger foundations in governance, integrating new partnerships, and launching a comprehensive Strategic Plan, we are positioning ourselves to create meaningful impact for our participants, communities, and staff well into the future.

Launching our new Strategic Plan

A major milestone this year was introducing our new Strategic Plan, developed through a deeply consultative process reflecting the voices of the people and communities we support. This roadmap is already guiding key priorities, investment decisions, and funding opportunities while improving how we measure success. Most importantly, it keeps our purpose at the heart of everything we do and strengthens our commitment to creating opportunities for people of all abilities.

Our Six Strategic Pillars

  • Commitment to Business as Usual

    Commitment to Business as Usual

  • Customer Focus and Ecosystem Development

    Customer Focus and Ecosystem Development

  • Geographic Expansion

    Geographic Expansion

  • Commercial Business and Social Enterprise Pursuits

    Commercial Business and Social Enterprise Pursuits

  • Mergers and Acquisitions

    Mergers and Acquisitions

  • Commitment to our People

    Commitment to our People

Bold new direction

with our 2025-2028 Strategic Plan to expand opportunities and strengthen communities.

IDEAL Placements

joins with are-able to amplify impact.

Updated vision

showcasing the scope of our programs.

Stronger foundations

with our enhanced governance framework, driving sustainable growth.

Joining are-able this year has been both energising and inspiring. I’ve stepped into an organisation with a strong sense of purpose and a clear ambition for the future. We’re on a journey of growth, innovation, and deeper community impact, and I’m excited to be part of shaping what comes next.

Trudy Marr, Head of Strategy and Projects

The Connect 2 Thrive event in February brought together local organisations in Warrnambool to inspire collaboration, connection and community growth.

The Connect 2 Thrive event in February brought together local organisations in Warrnambool to inspire collaboration, connection and community growth.

Our People

At are-able, our people are at the heart of everything we do. This year, we’ve strengthened our culture through collaboration, open communication, and a deep commitment to inclusion.

With strong engagement in our annual employee survey, a significant rise in our employee Net Promoter Score, and the launch of our Disability Employee Network, we’ve continued to create a workplace where every team member feels valued, supported, and empowered to thrive.

79 %

survey participation shows strong engagement for the third year.

500 +

town hall registrations across four sessions in 2024-25.

29 %

eNP up 22 points, with Employee Net Promoter Score rising from 7%

Disability Employment Network

launched providing a space for employees with lived experience of disability and allies.

Supporting locals in Mt Gambier

are-able Mt Gambier has partnered with Four Reasons Why, a grassroots charity founded by Trudi Shelton to support families and individuals in need across the Limestone Coast. Together, they are providing essential items such as raincoats, pillows, and undergarments to help local families facing hardship through the colder months. This collaboration strengthens are-able’s commitment to meaningful, community-focused support that ensures dignity and comfort for everyone.

Read the full story

Unforgettable moments

One of my proudest moments this year was getting the AccessEAP Ambassador Program off the ground. The program trains ambassadors to support teammates, talk about stress and anxiety, and connect others to help when needed. Seeing the enthusiasm around it has been incredibly rewarding!

Kristy Malone, People and Culture Officer

Proud to sponsor the Tri State Games are-able Aquatics Day, with the Portland team cheering on athletes as they showcase their talents and determination.

Proud to sponsor the Tri State Games are-able Aquatics Day, with the Portland team cheering on athletes as they showcase their talents and determination.

Our Community Sponsorship

Building connections and supporting local communities through partnerships with grassroots organisations is central to what we do. By promoting inclusion, resilience, and social wellbeing, we empower individuals and amplify the impact of local programmes, fostering vibrant, inclusive communities.

$61,273

reinvested into local communities through sponsorships in Victoria and South Australia.

12

regional communities supported through our 2024-2025 sponsorship program.

40 +

local clubs, schools, festivals, and initiatives funded to boost inclusion and participation.

Grassroot partnerships

created inclusive spaces and empowered youth.

Splashing into inclusion at the Tri State Games

In November 2024, are-able proudly sponsored Kyeema Support Services to deliver the Aquatics Day at the Tri State Games in Portland, a vibrant celebration of inclusive sport. The event brought athletes with disability from across three states together for a day filled with courage, connection, and joy in the pool. This sponsorship reflects are-able’s commitment to building stronger regional communities and creating opportunities for people of all abilities to thrive.

Read the full story

Unforgettable moments

Our sponsorships this year have been so rewarding, especially seeing the South Warrnambool All Abilities Football Team take the field with pride. Knowing are-able helped create that inclusive opportunity was a real highlight. The work we do behind the scenes truly makes a difference in the community.

Nigel Jamison, Marketing and Engagement Specialist

The South Warrnambool Roosters All Abilities team running out onto the field, crowned Football Integration Development Association (FIDA) Western Conference back-to-back premiers!

The South Warrnambool Roosters All Abilities team running out onto the field, crowned Football Integration Development Association (FIDA) Western Conference back-to-back premiers!

Our Foundation

The are-able Foundation is dedicated to empowering local communities through grassroots initiatives that create lasting impact. By supporting projects driven by community needs and ideas, we aim to foster inclusion, resilience, and meaningful connections. Each initiative reflects our commitment to building a future where everyone can thrive.

24

community organisations received are-able Foundation grants

12

regional locations supported, from Portland to Swan Hill

$100,357

invested into grassroots projects across regional Victoria

100 %

of funded projects supported disability, food security, youth mentoring, inclusive sport, and mental health.

Making waves for inclusion in Warrnambool

The Kiwanis Club of Warrnambool, with support from a $5,000 are-able Foundation grant, has purchased a Mobi-Chair to open up beach and ocean access for people with disabilities. The chair was first used at the Disability Surfers Association event, giving participants the chance to safely experience the waves for the very first time. This initiative ensures Warrnambool’s coastline is truly for everyone, promoting inclusion, independence, and joy.

Read the full story

Unforgettable moments

One of the year’s most unforgettable moments was celebrating the impact of community grants in the Sunraysia region. With support reaching CatholicCare Victoria Mildura, Garden of HOPE Mildura Inc, and the Robinvale Community Garden Committee, funding is helping create safe, welcoming spaces where people can connect, grow, and thrive.

Chloe Baron, Site Manager, Mildura

Students from Merri River School proudly accept an are-able Foundation grant to grow their Merri Doughnuts enterprise and build real-world skills.

Students from Merri River School proudly accept an are-able Foundation grant to grow their Merri Doughnuts enterprise and build real-world skills.

Social Enterprises and NDIS Services

At are-able Social Enterprises, we’re incredibly proud of the strides we’ve made over the past year. Guided by our commitment to inclusion, sustainability, and community, our team has worked together to transform lives and create meaningful opportunities. From empowering individuals with disability to achieving remarkable sustainability milestones, every achievement reflects the strength of collaboration and shared purpose.

5,210,000

containers recycled through the Container Deposit Scheme.

283   tonnes

of eWaste processed and diverted from landfill.

88,836

items diverted from land fill through The Big R’s Shed.

242   tonnes

of clothing processed and recycled.

Helen’s 30-year journey with Social Enterprises

After more than three decades as a supported employee, Helen Ryan has retired from are-able’s Social Enterprises in Warrnambool. Known for her warmth, positivity, and friendships across teams like Steam and Clean, Herb and Gardening, and Create and Collate, Helen made a lasting impact on everyone she met. As she now focuses on her health, Helen will be remembered for her resilience, kindness, and the joy she brought to our community.

Read the full story

Unforgettable moments

One of my biggest highlights at are-able has been building meaningful connections, especially with a participant who has Down syndrome. Though he faces challenges expressing himself, we’ve built a strong bond, he trusts me, and we work through challenges together. are-able is one of the most fulfilling jobs I’ve ever had.

Michael Falkiner, Support Worker

Our team at Nigretta of Hamilton.

Our team at Nigretta of Hamilton.

Finding and Keeping a Job

As a registered NDIS provider, we have continued to deepen our commitment to supporting people with disability. With a clear focus on helping participants achieve their employment goals, we have expanded our services, refined our approach, and celebrated inspiring achievements across every region we serve.

350

participants supported through our programs.

208

valuable work experience placements provided.

142

new participants secured and retained meaningful employment.

129

participants engaged in over 90 industry visits to explore career options.

The Tom Cummins Stand: A community legacy

Shepparton local Tom Cummins, who lives with Pura Syndrome, dreamed of creating an accessible viewing platform so people with mobility challenges could fully enjoy community events. With the support of are-able, local businesses, and the Greater Shepparton community, more than $74,000 was raised to build the Tom Cummins Stand, featuring ramps, pathways, and inclusive amenities. Officially launched in December 2024, the stand will be managed by the Greater Shepparton City Council and used at future events, leaving a lasting legacy of accessibility and inclusion.

Read the full story

Unforgettable moments

One year with are-able! A highlight has been supporting a participant who dreamed of selling their art. We launched a website, expanded their range, attended markets, and they even secured an Art & Design Internship. Moments like this remind me why I love my work!

Aimee O’Callaghan, NDIS Mentor

Bendigo participants gained skills, confidence, and pride through a six-week work experience with the Discovery Centre.

Bendigo participants gained skills, confidence, and pride through a six-week work experience with the Discovery Centre.

Employment Services

This year has been one of growth and meaningful progress for Employment Services at are-able. Together, we have supported individuals and families to pursue their goals, opened doors to new opportunities, and deepened our impact within our communities. Through innovation, collaboration, and a shared belief in potential, our teams have made a real difference, helping people connect with fulfilling work and build brighter, more secure futures.

5,251

participants being supported across the organisation.

1,729

participants placed into employment and education.

$736,000

provided in financial support to participants to help them reach their employment goals.

$3,000,000

in wage subsidies invested back into local communities.

Ian’s journey of growth

At 26, Ian faced challenges with a learning disability and past alcohol addiction, leaving him uncertain about his future. With the support of his Employment Consultant, Jacinta, and a partnership with The Bendigo Golf Club, he secured a role as a groundskeeper that matched his interests and supported his rehabilitation. Since starting, Ian has remained alcohol-free, regained confidence, and found new purpose, turning challenges into opportunities for growth.

Read the full story

Unforgettable moments

This year, I had the privilege of supporting a client through significant mental health challenges, including hospital admissions, domestic violence, and self-harm. With tailored support, she made incredible progress, leaving an abusive relationship, securing employment, and obtaining her driver’s license. I’m proud of her resilience and grateful to be part of a service that fosters life-changing outcomes.

Will Ryan, Employment Consultant DES

The Hamilton team loved connecting with the community at the Southern Grampians Jobs & Skills Pathways Expo!

The Hamilton team loved connecting with the community at the Southern Grampians Jobs & Skills Pathways Expo!

Parent Pathways

This year, Parent Pathways has been all about coming together to support families and caregivers on their unique journeys. Our focus has been walking alongside people, celebrating their strengths, and working as one community to create new opportunities. We’re excited to share the progress we’ve made, the connections we’ve built, and the real change that’s possible when we join forces and believe in what we can achieve together.

$150,000 +

invested in support across 10 sites and 2 regions.

31

participants have been placed into employment.

54

referrals to education.

Caseload grew

from 169 to 235 by June.

Finding purpose through Parent Pathways

At 34, Kate joined are-able’s Parent Pathways Program, seeking a new direction for herself and her four children. With the guidance of her mentor and practical support, including First Aid training, relocation assistance, and ongoing encouragement, she secured a role as a Trainee Prison Officer and completed her Certificate III in Correctional Practice. Kate’s journey shows how the right support can unlock resilience, stability, and a renewed sense of purpose.

Read the full story

Unforgettable moments

A standout moment this year was supporting a participant who had recently taken on full-time care of her niece. Through the flexible and personalised approach of the Parent Pathways program, I was able to provide hands-on support attending childcare meetings, helping her son adjust to the changes using tools like feelings cards and emotion metres to encourage open conversations.

Reney Hutchins, Parent Pathways Mentor

Fun activities at the Colac Parent Pathways launch, including a special visit from a local wildlife company!

Fun activities at the Colac Parent Pathways launch, including a special visit from a local wildlife company!

Youth Disability Cautionary and Diversion Program

In 2025, are-able was contracted to deliver the Court Services of Victoria’s Youth Disability Cautioning and Diversion Program. The pilot program is in collaboration with VICPOL and is evidence-based, providing a comprehensive wrap-around service for young people with disability who are at risk of offending or further offending and at the lower end of offending.

Each young person has a youth mentor, and they are invited to remain in the program for as long as needed. VICPOL provides most referrals, along with schools, legal services, and courts. The purpose of the program is to engage young people with support from professionals and their families and divert them from the criminal justice system.

Working together for safer futures

The Youth Disability Cautionary Diversion Program community forum in Geelong brought together parents, carers, educators, professionals, and community members to support neurodivergent young people, including those with autism and ADHD, to stay out of the justice system. Guest speakers shared lived experiences, legal and advocacy insights, and practical guidance on accessing assessments and navigating the NDIS, while an interactive Q&A and focus on accessibility reinforced the program’s commitment to inclusive justice and safer futures for young people with disability.

Unforgettable moments

A powerful moment in the YDCDP, a participant missing for months, reached out to his mentor seeking help to reconnect with his family. With guidance, he reunited with his family, greeted with joy and an emotional embrace. Four weeks later, the participant is still home, rebuilding his relationship with his dad.

Asharie Marhad, Youth Mentor

The early achievements of the Youth Disability Cautionary Diversion Program highlight the urgent need for expanded disability-informed justice responses.

The early achievements of the Youth Disability Cautionary Diversion Program highlight the urgent need for expanded disability-informed justice responses.

IDEAL Placements

This year, IDEAL Placements celebrated 30 years of service and joined the are-able Group. Across Mackay (QLD), the team delivered strong outcomes for participants, strengthened employer partnerships, embraced innovation, and successfully delivered Skilling Queenslanders for Work projects. Now part of are-able, IDEAL Placements continues to expand opportunities, foster inclusive employment, and build stronger community connections.

52 %

of the current DES caseload in Mackay are new participants.

208

participants have been employed through Workforce Australia TtW program.

40

completions have been recorded in the CTA program in Mackay.

$11,098

in donations and sponsorships were made through Community Engagement in Mackay.

Unforgettable moments

One of the year’s biggest highlights was our Community Coat Rack and holiday giving programs, which provided 400 warm clothing items and 48 hams to families and shelters, supporting vulnerable and Indigenous communities across Mackay, Bowen, and the Whitsundays.

Jeanette Morgan, Community Liaison / Grants Officer

are-able and IDEAL Placements Board and Executive teams coming together in Mackay.

are-able and IDEAL Placements Board and Executive teams coming together in Mackay.

Education and Training

Across the Education and Training division, the last year has been shaped by collaboration, commitment, and a shared drive to strengthen what works for our communities. Our trainers, students, and partners have come together to build on past achievements, refine our practice, and make sure every learner feels supported at every stage. The stories and outcomes from this year reveal just how much is possible when people unite with purpose, meeting new challenges and celebrating progress along the way.

2,000 +

First Aid and CPR participants trained for the third year in a row.

100 %

achievement of Learn Local delivery hours for the second year in a row.

Lowest

student withdrawal rate in 5 years.

180 +

qualifications completed in Early Childhood, Individual Support, and Disability Support

Moo’s journey to Early Childhood Education

Moo Khu James, a Karen refugee from Myanmar, has built a new life in Australia through education, resilience, and support from are-able training. After completing her Certificate III in Early Childhood Education and Care, she now works at Nhill Early Learning Service while continuing her Diploma studies. Affectionately known as “Mamma Moo,” she supports other Karen families and shows how education can transform lives.

Read the full story

Unforgettable moments

In March, we helped over 120 students and staff raise mental health awareness through Sean from the Shaka Project’s impactful workshops in Portland and Warrnambool. The sessions were raw, emotional, and informative, helping participants recognise the signs and start important conversations with friends, family, and colleagues. We’re proud of the positive impact this training could have on our community.

Nathan Isles, Education and Training Manager

are-able Education and Training team in Warrnambool.

are-able Education and Training team in Warrnambool.

Shared Supports

This year, our Shared Supports team has continued to drive are-able’s strategic goals and operational excellence through coordinated efforts across Finance, People and Culture, IT, Marketing, Quality, OH&S, Governance, Fleet and Facilities, and Risk Management. The team’s dedication to innovation, digital transformation, and streamlined processes has enhanced our agility and resilience. By empowering staff, supporting participants, and strengthening our foundations, Shared Supports remains essential to our ability to deliver meaningful outcomes and sustainable impact across all sites. 

233

compliments received in 2024, recognising quality service.

71

continual improvements were delivered, showcasing our commitment to ongoing service excellence.

3,883

IT tickets resolved, ensuring reliable and responsive support for all staff.

All 31 sites

passed the Essential Safety Measure audit.

Creating spaces that support parents’ futures

At are-able, our Parent Pathways rooms are welcoming spaces where parents feel comfortable, supported, and valued. Each room is thoughtfully designed to create a calm, inviting environment that helps parents engage in conversations, explore opportunities, and work toward their goals. By fostering belonging and removing barriers, we give parents the confidence to connect, learn, and shape the future they want for themselves and their families.

Find out more

Unforgettable moments

This year marked a major step forward in my career, transitioning from DES Employment Consultant to Quality Coordinator. My growth in Excel led to tools that supported team marketing and improved outcome tracking, catching the attention of my manager who encouraged the move. This role has provided clear career direction and new opportunities for growth.

Tom Cossens, Quality Coordinator

are-able Warrnambool team coming together to share in morning tea.

are-able Warrnambool team coming together to share in morning tea.

Our Executive Team

Highlight of the year

“My highlight this year has been seeing our organisation continue to deliver high quality, individualised supports that truly make a difference in the lives of our participants. At the same time, I am proud that we have been able to expand our community impact through the launch of the Parent Pathways program and the Youth Disability Cautionary and Diversion Program. Both initiatives reflect our commitment to creating opportunities, strengthening families, and building inclusive communities.”

Jason Ernst, Interim Chief Executive Officer

“This year, I’m proud of how our operations team delivered consistent impact across every service line. Each month, thousands of people accessed tailored employment programs, NDIS supports, Social Enterprises, Training, and Plan Management services. Behind every number is a story of inclusion and opportunity, and it’s the dedication of our people and the strength of our systems that made this possible.”

Andrew Giblin, Chief Operating Officer

“Our Finance team has shown exceptional resilience and commitment this year, turning challenges into opportunities for growth. Through collaboration and dedication, they not only met deadlines but also achieved key milestones with consistency and professionalism. Their positive attitude and determination have been a driving force in navigating a demanding environment, showcasing the strength, capability, and spirit of the entire team.”

Liz McCulloch, Interim Chief Financial Officer

“Joining are-able this year has been a fantastic experience. From day one, I’ve been inspired by the organisation’s purpose and the momentum behind its strategic development. Creating our new strategic plan has been a highlight, but equally rewarding has been the opportunity to build strong relationships across teams and communities. These connections are already proving invaluable as we work together to drive innovation, unlock growth, and deliver lasting impact.”

Trudy Marr, Head of Strategy & Projects

“This year has been a defining one for me professionally, marked by growth, achievement, and stepping fully into my role as GM of Marketing and Communications at are-able. Completing my postgraduate studies gave me the confidence to back my decisions with sound theory and practice, while leading major organisational shifts taught me to own my leadership style, trust my judgement, and create space for my team to thrive.”

Stephanie Caunter, General Manager of Marketing & Communications

“This year, we achieved a remarkable increase in our Employee Net Promoter Score (eNPS), rising from 7 to 29. This uplift reflects the success of our Cultural Improvement Plan, which was championed by our senior leadership team and made a strategic priority. Stronger staff connection and transparent communication have been key drivers of this progress, reinforcing our commitment to building a more engaged and inclusive workplace.”

Vicki Clayton, General Manager of People & Culture

“This year, I am proud of the dedication of our Employment Services teams, who continue to create meaningful change in the lives of vulnerable individuals. The launch of the Parent Pathways program has expanded our reach and strengthened community connections, while a standout moment was celebrating IDEAL Placements’ 30-year milestone in Mackay and formally welcoming them into the are-able family, a step that enhances our capability and supports our long-term growth”

Tammie Hawke, Group Services Manager

“Reflecting on this year, I’m incredibly proud of what our Social Enterprises and Plan Management teams have achieved together. Despite the challenges, we’ve supported one another and delivered outstanding results, always staying true to the belief that our remarkable team is at the heart of everything we do.”

Paul Hughes, General Manager of Social Enterprises

Our Board

Why I’m proud to be on the Board

“Seeing are-able’s impact first-hand in my own community is incredibly rewarding. With its strong regional focus and commitment to meaningful employment, are-able is truly part of the community’s fabric. I’m proud to honour its legacy, champion its growth, and ensure our clients remain at the heart of everything we do.”

Annabel Cussen, Chair

“I am always grateful for the opportunity to serve on the are-able board, with the privilege to support the work we do and spend time with leaders who are really making a difference. Whether it is the Big R’s Shed or supporting people into stable employment, it is easy to be passionate about working for are-able. My highlight for the year was listening to the story of one of our supported employees who was beaming with pride after landing a permanent job and our supports were no longer needed. That’s what it is about.”

Cameron Power, Deputy Chair

“Now in my fifth year as a board member, I continue to have the privilege to be part of the broadening are-able purpose to improve the lives of people living with a disability. I am pleased to be given opportunities to apply my skills, training and experience to both governance and strategy roles contributing to the development of this wonderful values based organisation. A recent highlight has been working with our Head of Strategy and Projects to help develop the new three year Strategic Plan which will guide us in navigating both opportunities and challenges in this dynamic environment.”

Ian Burke

“I am inspired by the are-able programs, enterprises and the wonderful are-able staff that work so hard to make a difference in the lives of people with a disability and their families. This makes me proud to be part of an organisation that makes this difference, and look forward to the ongoing success of are-able in 2026.

Highlight of 25, spending time together with fellow board directors and senior management and realise how aligned we are in what are-able’s future can be.”

Anita Craven

“I am impressed with the brilliant work that are-able is doing and will continue to achieve in creating innovative and meaningful social impact to the diverse community groups.

For FY 2025: The board and management have worked collaboratively to develop a new strategy to fulfill are-able’s purpose and vision which is challenging and exciting.”

Zoe Ding

“Serving on the are-able Board and the former WDEA Works Committee has been a privilege, and I am immensely proud of the organisation that are-able has become today. Much has changed during my years with are-able, but what has never wavered is the passion and commitment of everyone involved with are-able, and the shared belief that we can make a meaningful difference in the lives of people with disability through employment.”

Michael Obst

“I joined the Board of are-able because I believe deeply in the power of employment to transform lives, especially when inclusion and purpose are at the heart of the purpose. This past year, a real highlight has been witnessing the strength, professionalism, and dedication of the management team. Their leadership has been instrumental in guiding the organisation through change and opportunity, and I’m proud to support a team that is so committed to empowering people of all abilities to thrive.”

Mark Rearick

“I joined the Board to help create meaningful employment opportunities for people with disability. With lived experience of disability, I’m committed to ensuring our strategy and services reflect the voices and needs of those we support. Seeing are-able continue partnerships with local employers, leading to sustainable job placements for participants, has been a standout achievement.”

Rex Validakis-Betar

Interested in reading more?

Explore the full are-able Annual Report 2024–2025 to see how we’ve created opportunities, supported communities, and continued to grow our impact across regional Australia.